Customer Stories 5

This happened not to long ago. This was when I worked in a stores warehouse. Again my job was to put the product into customer's vehicle. If the product was to big to fit within a vehicle, we would offer a tie down service, which we were not responsible for if product is lost, that didn't me we slacked on it however.
Anyway I brought the product out to the customer's car. First off he didn't even back his car up, he made me carry it across the parking lot. I put it on top of his car because he had three people with him, leaving no room for his purchase. I then asked if he had his own tie down material or if I needed to tie it down for him. He told me he had his own rope and I turned to walk away. He snarkingly then asked me if I was going to help him. I said ok and went to get our twine, but he insisted that I use his horrible rope.
So I began to tie down his stuff with this rope, which was horrible. All the while my supervisor is shouting from the front doors that I don't know what I'm doing, causing the customer to keep checking my work getting in my way. It would have been better for him to check when I was done, not be in my way. Anyway I it tied down as best as I could. And when I was all done he did nothing but get in his car and leave, he didn't even check when I was done.
Anyway he left. About ten minutes later the store phone rang and our cashier answered as she is supposed to. It was the customer, and he was mad. He told her he was going down the thruway and lost his stuff. He started screaming at her that it caused an accident and that we owed him new stuff. Our one associate took over the call for her.
The man now began arguing with the associate. He started by changing his story and saying there wasn't an accident but it could have caused one. And that its all our fault that he lost his stuff speeding on the thruway. Our associate stood by our store policy, and me, and the fact that it really was this guys fault for stupid driving. The guy proceeded to start swearing at our associate being very rude.
It was bad that this guy lost his stuff, but there was nothing I could do. I did the best I could with the stipulations he was placing on me. But whatever, karma is a bitch.