Customer Stories 8

So this guy and his girlfriend come in to buy from me.... well sorta. They came in to price check, but that's not the point... well actually it matters. Let me start again!
So this guy and his girlfriend came into the store to price check our products and compare against our competitors. That is common so I did what I always do, welcomed them and tried to sell to them. Its what I'm supposed to do.
Anyway the guy started the conversation with, "Yeah we're just looking. She wants me to get a new mattress. She says I need a new one cause of the divot in the middle of the mattress from where I sleep makes it uncomfortable for her. I don't know why, my I love my mattress."
"I won't sleep in it with him," she spoke out.
"Well there you go... The goal is for her to sleep with you, you need a new mattress." I thought this was going to be easy with that statement. I was wrong.
"But I've had my mattress for 19 years and it was handed down to me. I think its very comfortable!"
I pause, stunned at the age of his mattress. The most I have ever heard was 12 years, recommended time to get a new mattress is 10 years FYI. I honestly never heard someone holding on to a mattress that long.
"Dude, your like nine years over due for a new mattress!"
"That's what I told him."
My cell phone beeps a Zelda tone to let me know there is a text or Email waiting.
"I LOVE ZELDA!" he shouts.
"Cool me too, now are you looking for something firm or something soft to sleep on and what size?"
"What's your favorite Zelda game? I love Majora's Mask."
"Didn't care for Majora's, I liked A Link to the Past. Pillow top or no?"
"Why didn't you like Majora's Mask?"
"Honey he isn't here to talk video games, he wants to show you his mattresses."
"But didn't even want to come?"
This went on for over an hour. I would show him one mattress and then he would get distracted by something and want to talk about that for ten minutes. His girlfriend, who drove, was ready to leave him with me, I pleaded with her not to. After that hour another customer walked in. The girlfriend took this opportunity to grab the guy and leave.
Made me put up with his stupid conversations, and the Zelda one for over an hour. The girlfriend wants him, but not his mattress. And was all around annoying, and didn't buy a thing. All that and didn't buy a thing... well.
He came back the next day, without her. "She said I needed to buy a mattress today, and that if I didn't buy from you she would leave me. Something about me aggravating you for over an hour yesterday and not getting anything."
"Oh you didn't aggravate me..." I told him.
He ended up buying from me. I guess he liked her more than his 19 year old divot. I would have choose her too.
Well until next time not really reading this readers.....